By Michelle Crouch

Three Mecklenburg County commissioners attended the Charlotte-Mecklenburg Hospital Authority board meeting on Tuesday after reading a Ledger/NC Health News article this week — and all said afterward that it bothers them that the public board doesn’t give the public a chance to speak. 

Commissioners Susan Rodriguez-McDowell, Elaine Powell and Laura Meier also said they would like to have more input in approving appointees to the board, which governs Atrium Health, the $9.3 billion system that’s also a government entity. 

The Ledger/NC Health News article highlighted the benefits the hospital system enjoys as a local unit of government, including the power of eminent domain and antitrust immunity. The hospital authority is a public body bound by the state’s open meeting and public records laws, but critics say it operates more like a private corporation.

At the two-hour meeting, the board never discussed working with RIP Medical Debt, a charity that buys debt from hospitals and forgives it. A local physician has been trying to talk to the board about working with the organization, as The Ledger/NC Health News reported in December.

One-on-one with reporter Michelle Crouch on Atrium dilemma

Reporter Michelle Crouch has investigated Atrium’s local government designation and the abilities it gives the system in depth for NC Health News and the Charlotte Ledger Business Newsletter. Listen to Michelle break down the dilemma with WFAE’s Marshall Terry here.

The county commissioners were seated at the back of the room with a Ledger/NC Health News reporter and two members of the public. No agenda was offered, but Powell said it was emailed to her after the meeting. The county commissioners were not recognized when other guests were introduced.

As usual, Tuesday’s meeting was polite and scripted. PowerPoint presentations covered topics including a minimum wage increase for Atrium workers, the hospital system’s school-based virtual therapy program and ambitious expansion plans, all of which had been previously announced.

At the meeting, the authority reported 2023 revenues of $9.3 billion – about 15 percent more than what they had budgeted. In all, the authority had operating profit of $452 million in 2023, according to a board report. 

In December, the board voted to raise prices across the system by 3.7 percent.

Correction: This story initially stated that the Charlotte Mecklenburg Hospital Authority board voted to raise prices at the most recent meeting. Actually, that vote took place in December, 2023.

After the meeting, commissioner Powell said, “The public meeting didn’t seem very public. It was really like watching a show.”  

North Carolina law does not require hospital authorities to set aside a portion of their meetings for public comment.

The law also says the chair of the local board of commissioners, George Dunlap, must appoint authority board members from a hospital-nominated slate of candidates. The chair may require the hospital “to submit as many additional lists of nominees as he or she may desire,” the statute says. 

Rodriguez-McDowell said she has “conflicting feelings” about Atrium after reading The Ledger/NC Health News article and sitting in on the meeting.

“They talk about how much they are spending in the community and all the free care they are giving,” she said. “I have trouble reconciling that with the experiences of my constituents, and with their huge salaries and the millions that (Atrium) makes.” 

Meier said she was disappointed the board did not discuss whether to work with RIP Medical Debt. 

Atrium previously emailed a statement that said the hospital would not sell its debt to RIP, because it already has a generous financial assistance program. Atrium also said that the community would be better served by directing one-time funds toward other programs. Last week, Meier and Charlotte City Council member Dimple Ajmera called for the full hospital board to discuss working with the charity. 

In a presentation at the meeting, Kinneil Coltman, chief community and social impact officer, told the board that Atrium made “significant enhancements” to its financial assistance program in 2023. She described it as “absolutely the most generous financial assistance program in North Carolina.”

At the end of the meeting, The Ledger/NC Health News asked Board Chair Angelique Vincent if she had any response to the Ledger/NC Health News article. 

“I think we covered a lot of that in the meeting,” she said.  

When asked about whether she had considered putting RIP Medical Debt on the agenda, she told the reporter to call Atrium’s media relations department.

This article is part of a partnership between The Charlotte Ledger and North Carolina Health News to produce original health care reporting focused on the Charlotte area. Want more information? Read more here.

Want to support this effort with a tax-free donation? Click here.

Creative Commons License

Republish our articles for free, online or in print, under a Creative Commons license.

Michelle Crouch is an independent journalist with more than 20 years of experience who covers the Charlotte region. She joined the NC Health News team in late 2022 as part of a partnership with the Charlotte Ledger, a business-focused digital newsletter.

As a freelancer, she has penned hundreds of stories about health, wellness, parenting and other topics for local and national outlets, including Reader’s Digest, Prevention, The Washington Post, Parents, Real Simple, WebMD and AARP The Magazine. Previously, Michelle worked at The Charlotte Observer, where she covered higher education, local government and growth/zoning before moving into an editor’s role.

Reach Michelle at mcrouch at northcarolinahealthnews.org.

The Charlotte Ledger is an online publication that produces business and general local news for Charlotte. It is led by two award-winning former Charlotte Observer reporters. See more at Charlotteledger.substack.com